- Information you give us: name, email address, phone number, company name, and anything you send through our forms, emails, or messages.
- SMS consent data: your mobile number, the date and time you opted in, and how you opted in.
- Information collected automatically: IP address, browser type, device information, pages visited, and cookie data.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Respond to inquiries and communicate with you
- Send SMS messages you have agreed to receive
- Meet our legal obligations and protect against fraud
Legal bases (GDPR): If you are in the EEA, UK, or Switzerland, we process your data based on your consent, on the need to perform a contract with you, on our legitimate interests in running and securing our business, or to comply with the law.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We do not "sell" or "share" personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the CPRA.
We may share your information with trusted service providers who help us run our website and deliver our services, such as hosting, email, and SMS delivery platforms. These providers act only on our instructions, are bound by confidentiality and data protection agreements, and may not use your information for any other purpose.
We may also disclose information when the law requires it, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets. Any successor must honor this policy.
SMS and mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except with the service providers who deliver our text messages, and only for that purpose.
4. SMS Messaging
By opting in, you agree to receive text messages from Riz W Technologies LLC about [describe your use case, e.g., appointment reminders, service updates, and customer support].
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or email info@rizwtechnologies.com.
- You do not have to agree to receive SMS messages in order to buy anything from us.
- Carriers are not liable for delayed or undelivered messages.
5. Children's Privacy (COPPA)
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child has given us personal information, contact us at info@rizwtechnologies.com.
6. Cookies and Tracking
We use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings. Where the law requires it, we will ask for your consent before setting non-essential cookies. We honor Global Privacy Control (GPC) signals as a valid opt-out request.
7. Data Retention
We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires. SMS consent records are kept as proof of opt-in for as long as required to comply with carrier and legal requirements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.
9. Your Privacy Rights
EEA, UK, and Swiss residents (GDPR): You have the right to access, correct, delete, restrict, or object to the processing of your data, the right to data portability, and the right to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.
California residents (CCPA/CPRA): You have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell or share it)
- Limit the use of sensitive personal information
- Not be discriminated against for exercising any of these rights
You may use an authorized agent to submit a request on your behalf. We will verify your identity before acting on any request.
To exercise your rights, email info@rizwtechnologies.com with the subject line "Privacy Request." We will respond within the timeframe required by applicable law.
10. International Data Transfers
We are based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
11. Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
12. Contact Us
Riz W Technologies LLC
Email: info@rizwtechnologies.com